Text messaging not working with Public Mobile

Discussion in English Mobility
1

I recently switched to Public Mobile (PM), and everything seems to be working except for text messaging. I receive a prompt to use RCS chat, which I have not accepted. I’m unsure what happens when I text someone who is not using RCS chat.

Any advice on this would be greatly appreciated.

2

Hi Koffi

Hi @JFL1,

Is it just an SMS issue, or can you receive inbound calls?

If it’s an SMS issue, it’s probably related to activation. Please ask the Public Mobile agent to refresh your account.