Email to SMS is not working after switching providers to Videotron

Hello, I just switched to Videotron, and since I made the switch, I’ve stopped receiving texts from a company that uses an email-to-SMS gateway. Can anyone provide more details or how can I fix this?

Good evening, at Videotron, sending SMS messages via email is not available, which can be disappointing for those who rely on this feature. While other providers offer this service, Videotron has chosen not to offer it. If you really need this functionality, unfortunately, you will have to consider switching to a different provider.